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Asian Banking School Launches New Website That Harnesses AI to Enhance Customer Experience and Boost Efficiency
Press Releases
15 October 2024
KUALA LUMPUR: ASIAN BANKING SCHOOL (ABS) has launched its new website that has been designed to be a more valuable, user-centric, and responsive resource across all platforms and devices.

The new website was built with XTOPIA AI, an acclaimed content management system (CMS) by XIMNET Malaysia, that has its own RAG (Retrieval-Augmented Generation) AI Chat. Unlike traditional chatbots, XTOPIA AI pulls data from multiple sources to deliver accurate, up-to-date responses. It offers a smarter, faster CMS experience by combining information retrieval with natural language generation, providing dynamic updates and personalised interactions that redefine industry benchmarks.

Highlights of the New ABS Website:

  • RAG AI Chatbot: Delivers highly responsive content retrieval and display experience.
  • Programme Recommender: Helps users quickly find their ideal programmes, saving time.
  • Enhanced User Flow: Offers seamless course browsing, selection, registration, and payment for individuals and organisations.
  • Personalised Content & Summaries: Powered by RAG ChatGPT AI for tailored experiences and quick insights.
  • Progressive Web Application (PWA): Combines the accessibility of a website with the functionality of a mobile app, enabling push notifications, fast interactions, and offline browsing.
  • Add-to-Calendar Feature: Simplifies scheduling by allowing users to save course dates directly to their preferred calendars.
  • Convenient Registration Process for Organisations: Able to register for multiple programmes and up to 10 participants per programme at one time.

“With the advancement of AI and technology, as well as changes to user preferences, we felt that it was time for our website to have a complete refresh. As the industry’s leading provider of banking training programmes, ABS needed to have its website be as cutting-edge, innovative and relevant as its programmes are”, said Professor Colyn Gardner, Chief Executive Officer of the Asian Banking School.

The ABS website is the first of its kind to be developed using the latest version of XTOPIA AI’s revolutionary technology. To explore the website, visit www.asianbankingschool.com

For media enquiries, please email corpcomm@asianbankingschool.com
Overview
DATE
15 October 2024
Source
Asian Banking School
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The Asian Banking School (ABS) is dedicated to developing talent and is the largest specialised provider of quality banking training programmes in the ASEAN region.
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Asian Banking School
Asian Banking School Launches New Website That Harnesses AI to Enhance Customer Experience and Boost Efficiency
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