Global Shifts and Risk for Banking Leaders

* Fee includes all training activities and materials, lunches during training days, special dinners, social programme and accommodation (from 28 July – 3 August 2024) based on single occupancy. It is not inclusive of any applicable taxes.

This programme is an approved HRD Corp claimable course and employers can claim 100% of the programme fee, airfare and daily allowances.
The programme fee and roundtrip airfare is STF credit claimable by qualifying Malaysian banks.

IN COLLABORATION WITH:

Equipping banking leaders to navigate global shifts and build resilient institutions.

At the Asian Banking School, we understand how impactful knowledge can be in transforming individuals, organisations and societies. By leveraging on the power of experience of senior industry practitioners as well as world-renowned academics from leading business schools to partner with on our programmes, we provide a learning environment for participants to gain real world knowledge to enhance their professional lives and make changes that matter in their organisations.

Curated for senior-level professionals from banking and finance-related sectors, this programme will be delivered over one week at the University of Oxford Saïd Business School. Classes will be held at their award-winning Park End Street site located in the heart of Oxford city centre, and participants will stay on campus for a fully immersive Oxford experience. Upon completion of the programme, participants will become members of the Oxford Business Alumni Network. The Network is for short-course participants of the Business School and provides continued access to learning and development opportunities at Oxford, as well as avenues to connect with others. It also has regional chapters, including in Kuala Lumpur and Singapore with whom local events are arranged.

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Programme Outline

Monday

9 September 2024

Tuesday

10 September 2024

Wednesday

11 September 2024

Thursday

12 September 2024

Friday

13 September 2024

Learning Outcomes

To provide participants with:

A deeper understanding of the emerging risk landscape for banking professionals, and particularly how this risk is manifested across climate, nature, geopolitics and technology;
The ability to assess, manage and measure risk to create a more resilient and prosperous financial system;
Insights into global shifts, and the future opportunities and challenges these will create for finance and investment; and
Highly practical learning that can be applied with impact in their work.

Programme Application

Three months after the residential programme, we will schedule an online report back session for the participants with the Oxford Saïd academic team. This is an integral part of the learning process whereby the cohort will reconvene online and be guided through a series of discussions, in which they will be encouraged to reflect on how they have been able to apply their programme learning in practice. During the session we will explore what has worked in this regard, where participants have tried something new, what has worked less well, and how they are utilising their new networks.

Becoming Alumni

Upon completion of the programme, participants will become members of the Oxford Business Alumni (OBA) Network. The Network is a community of degree, diploma, and qualifying Executive Education alumni of Saïd Business School, plus other Oxonians that share their interest in business. The network offers opportunities to meet and network with other alumni in 150 countries from a range of industries and companies. ABS participants can join local Chapters of the network, as well as continue their professional development through the wealth of resources and learning that OBA provides, as well as benefit from discounted places on their open-enrolment programmes.

Programme Faculty

Programme Director

Andrew Gibbons

Associate Fellow

Academic Director

Amir Amel-Zadeh

Associate Professor of Accounting

Ian Goldin

Professor of Globalisation and Development

Trang Chu

Associate Fellow

Sophus zu Ermgassen

Postdoctoral Ecological Economist

Anette Mikes

Associate Professor of Accounting

Sadie Creese

Professor of Cybersecurity, Department of Computer Science

Likhit Wagle

Managing Partner, EMEA Financial Services, IBM Consulting

Professor Pinar Ozcan

Professor of Entrepreneurship and Innovation, Saïd Business School

Dr Nicola Ranger

Group Leader and Director, Resilient Planet Finance Lab, Environmental Change Institute, University of Oxford; Senior Research Fellow, Institute for New Economic Thinking, Oxford Martin School

Saïd Business School blends the best of new and old.

It is a vibrant and innovative business school deeply embedded in a 900-year-old world-class university which aims to lead the world in research and education for the benefit of society globally. It creates programmes and ideas that have worldwide impact and educates people for successful business careers. As a community, Saïd Business School seeks to tackle world-scale problems and undertake ground-breaking research that transforms individuals, organisations, business practices, and society. It delivers cutting-edge programmes, including the highly regarded MBA, Executive MBA, several specialist MScs, a portfolio of custom solutions and open programmes, and accredited diplomas for executives. The university is ranked 1st worldwide for higher education by The Times Higher Education (2017-2023) and is one of the foremost centres of learning, teaching and research.

As a department of the University, Oxford Saïd is dedicated to developing a new generation of business leaders and entrepreneurs and conducting research, not only into the nature of business, but the connections between business and the wider world. The School has been ranked first in the UK for Open Executive Education programmes for the last seven years. Overall, Oxford Saïd’s Executive Education is ranked fifth in the world.

PROGRAMME VENUE

The Thatcher Business Education Centre is part of Saïd Business School’s award-winning Park End Street site and is located in the heart of Oxford city centre, next to the train station. It will be the venue for the Global Shifts and Risk for Banking Leaders Programme.

Accommodation

Ensuite accommodation based on single occupancy will be provided from 8 - 14 September 2024 at Worcester College. The college also has a very limited number of double rooms for those arriving with an accompanying guest. These are available for an additional fee on a first come-first served basis. Worcester is located a 10-minute walk from the programme venue.

Note: All information on this page is correct but may be subject to change. Please contact or email us to get the latest version if there is any.

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Programme Director

Andrew Gibbons

Associate Fellow

Andrew helps individuals, teams and companies to achieve their potential. This places him in boardrooms designing strategy and with operational leaders as they deliver that strategy.He has simplified much of the complexity surrounding leadership to provide a pragmatic approach for today’s executives.

Andrew is an accredited executive coach with nearly 2500 hours of one-to-one coaching with senior executives from across the world. He has collated the learning from this experience into a series of leadership short cuts, which feature in his work with senior executives. As lead coach, he briefs and manages teams of coaches on executive education programmes. As a trainer, he has directed and delivered programmes for a range of sectors, including construction, manufacturing and services. As a facilitator, he steers senior executive teams through change, delivers leadership development programmes and runs employee engagement workshops.

Andrew is a technologist with degrees (both undergraduate and postgraduate) in electronics.

Academic Director

Amir Amel-Zadeh

Associate Professor of Accounting

Amir's research examines the effects of companies’ financial and non-financial information disclosures on capital markets and the mediating role of accounting standards and information intermediaries. Amir’s research has been published in leading academic and practitioner journals such as Journal of Accounting and Economics, The Accounting Review, Review of Accounting Studies, and Financial Analyst Journal. His work has been cited by the business press such as the Financial Times and the Guardian as well as in a variety of policy documents by the EU, Bank of International Settlements, IMF, World Economic Forum and by accounting standard setters.

Amir has been invited to present his research at conferences and business schools across the globe and held visiting positions at Harvard Business School, at New York University Stern School of Business, at Columbia Business School, and at the University of Bologna. Prior to joining Oxford Saïd, Amir was at Judge Business School, University of Cambridge. He teaches on the MBA and Executive MBA as well as on executive programmes for legal and financial services professionals. He has taught or consulted for the financial services industry in the US, Europe, Asia and the Middle East. He currently serves as Associate Editor for the Special Issue on Business and Climate Change at Management Science and is on the Editorial Board of Accounting and Business Research. He received his PhD from the University of Cambridge. He has co-authored and co-edited the book Accounting for M&A: Uses and Abuses of Accounting in Monitoring and Promoting Merger published by Routledge in 2020. Alongside his role at Saïd Business School, Amir is an associate member of the Oxford-Man Institute of Quantitative Finance and Research Fellow at Green Templeton College, Oxford.

Ian Goldin

Professor of Globalisation and Development

Professor Ian Goldin was the founding Director of the Oxford Martin School from September 2006 to September 2016. He is currently Oxford University Professor of Globalisation and Development, Senior Fellow at the Oxford Martin School, a Professorial Fellow at the University’s Balliol College and responsible for the Oxford Martin School Programmes on the Future of Work, Technological and Economic Change, and Future of Development. During his decade as Director the School established 45 programmes of research, bringing together more than 500 academics from across Oxford, from over 100 disciplines, and becoming the world’s leading centre for interdisciplinary research into critical global challenges.

Professor Goldin initiated and was Vice-Chair of the Oxford Martin Commission for Future Generations, which brought together international leaders from government, business, academia, media and civil society to address the growing short-term preoccupations of modern politics and business, and identify ways of overcoming today’s gridlock in key international negotiations. The Commission's report, Now for the Long Term, was published in October 2013.

From 2003 to 2006 he was Vice President of the World Bank, and prior to that the Bank’s Director of Development Policy (2001-2003). He served on the Bank’s senior management team and led the Bank’s collaboration with the United Nations and other partners as well as with key countries. As Director of Development Policy, he played a pivotal role in the research and strategy agenda of the Bank. From 1996 to 2001 he was Chief Executive and Managing Director of the Development Bank of Southern Africa and served as an advisor to President Nelson Mandela. He succeeded in transforming the Bank to become the leading agent of development in the 14 countries of Southern Africa. During this period, Goldin served on several Government committees and Boards, and was Finance Director for South Africa’s Olympic Bid. Previously, Goldin was Principal Economist at the European Bank for Reconstruction and Development (EBRD) in London, and Program Director at the OECD Development Centre in Paris, where he directed the Programs on Trade, Environment and Sustainable Development.

Trang Chu

Professor of Globalisation and Development

Trang is an Associate Fellow at Saïd Business School, University of Oxford, and lectures on leadership agility, emotions, heuristics and decision-making. She draws on the latest research in affective and decision science to help senior executives and public leaders leverage their emotions to build trust, promote inclusive leadership, and achieve superior decision-making performance, enabling them to successfully lead and expand their businesses.

Before her academic career, Trang spent 25 years in capital markets, gaining valuable insights into the role of emotions in risk decision-making. She was Managing Director and Head of Global Capital Markets, AWM at Deutsche Bank and Managing Director and Head of the Financial Products Group, EMEA, at Merrill Lynch, leading a global cross-functional trading, originating, and structuring team. Previously, she was at Salomon Smith Barney in equity derivatives trading and structuring and project finance at Lehman Brothers. Trang is currently pursuing her doctorate at University College London, Faculty of Brain Sciences. Her research explores the relationship between language and emotions and how language can influence emotional and behavioural responses. She earned an MSc in Cognitive and Decision Science from University College London, investigating the role of language and emotions in decision-making. Her research shed light on the complex interplay between these key elements, providing insightful perspectives into human behaviour and decision-making processes. Additionally, Trang studied research and experimental design in cognitive neuroscience in a joint programme between The International Max Planck Research School on Neuroscience of Communication: Function, Structure, and Plasticity and the Institute of Cognitive Neuroscience UCL. Her other degrees include an MBA in Finance and Economics from the University of Chicago and a BSc in Economics from New York University Stern School of Business.

Sophus zu Ermgassen

Postdoctoral Ecological Economist

Sophus zu Ermgassen is an ecological economist specialising in biodiversity finance, nature-positive organisations, infrastructure sustainability, sustainable finance, biodiversity offsetting and ecological economics. His academic research features regularly in popular media including the Guardian, BBC Countryfile, the Times, Sky News, the Financial Times and the ENDS report. He currently holds three ongoing expert advisory roles for the UK government: on Natural England’s Biodiversity Net Gain Monitoring and Evaluation expert advisory group; the UK Treasury’s Biodiversity Economics working group; and is an expert advisor to the International Advisory Panel on Biodiversity Credits.

Sophus was an expert contributor to the 2022 UK Environmental Audit Committee report on Biodiversity and Ecosystems, the Parliamentary Office for Science and Technology POSTBrief on ‘Biodiversity Net Gain’, and POSTnotes on biodiversity offsetting and just sustainability transitions. He also works as a freelance consultant, including hosting seminars and advising multilateral development institutions and companies on biodiversity net gain, biodiversity offset policy, nature-positive strategy and biodiversity safeguards.

He lectures on Masters programmes at the University of Oxford, Surrey, and Imperial as well as Oxford University executive education and school access programmes, and co-supervise 5 PhD and Masters researchers. He co-hosts the European Society for Ecological Economics podcast “Economics for Rebels”. He was named as one of the 100 most influential environmental professionals in the UK by newspaper the ENDS Report in 2022, and won the UKRI Natural Environment Research Council’s early career policy impact award in 2023.

Anette Mikes

Postdoctoral Ecological Economist

Anette is an Associate Professor of Accounting at Oxford Saïd and a Fellow at Hertford College. She is recognised as a Thought Leader by Harvard Business Publishing (2023) and has been awarded an honorary Fellowship – as the 2023 MISUM Fellow – at the Stockholm School of Economics’ Mistra Center for Sustainable Markets. Anette was the 2017 laureate of the prestigious ACA Prize of the University of St-Gallen for her contributions to the field of risk management and financial governance. Between 2014-2019, she was a professor at HEC Lausanne, teaching risk management, management control and accounting for sustainability. Formerly at Harvard Business School, she launched (with professors Robert Kaplan and Dutch Leonard) the Harvard executive education programme 'Risk Management for Corporate Leaders'.

Anette completed her PhD at the London School of Economics in 2005 and worked in the City of London in 2006-7, during the 'calm before the storm,' conducting a research project among the members of the British Bankers’ Association’s Risk Advisory Panel on the role of the Chief Risk Officer. Her work on the evolution, variation, consequences and contextual determinants of risk management has appeared in Management Accounting Research; Accounting, Organizations and Society; the Journal of Applied Corporate Finance and in the Harvard Business Review. Her 2012 HBR article with Bob Kaplan (‘Managing Risks: A New Framework’) was republished both in HBR’s 10 Must Reads in Strategy and in HBR’s 10 Must Reads in Risk Management in 2020. She won the David Solomons Award ('Best Paper in Management Accounting Research') twice: in 2010 (for her article 'Risk Management and Calculative Cultures') and in 2016 (for the article 'How Do Risk Managers Become Influential?', with co-authors Matt Hall and Yuval Millo). Her research documentary on a man-made disaster ('The Kursk Submarine Rescue Mission') won the Most Outstanding Short Film Award at the Global Risk Forum in Davos in August 2014. The latter project signifies her continuing interest in man-made disasters, and her current research project ('Values at Risk: Management Accounting in the Age of Corporate Purpose') focuses on the interface between risk management, business ethics and management control.

Sadie Creese

Professor of Cybersecurity, Department of Computer Science

Sadie is Professor of Cybersecurity in the Department of Computer Science at the University of Oxford. She is Co-Director of Oxford’s Cyber Security Centre, Director of the Global Cyber Security Capacity Centre at the Oxford Martin School, and a co-Director of the Institute for the Future of Computing at the Oxford Martin School.

Her research experience spans time in academia, industry and government. She is engaged in a broad portfolio of cyber security research spanning situational awareness, visual analytics, risk propagation and communication, threat modelling and detection, network defence, dependability and resilience, and formal analysis. She has numerous research collaborations with other disciplines and has been leading inter-disciplinary research projects since 2003. She is a Fellow of Worcester College, Oxford where she sits on the Governing Body. At Oxford Saïd, Sadie is a regular contributor to the Oxford MBA and the School's leadership programmes. She is Programme Director for the Oxford Cyber Security for Business Leaders Programme which is part of the School's online executive education portfolio

Likhit Wagle

Managing Partner, EMEA Financial Services, IBM Consulting

Likhit Wagle is a global executive who has led and advised Banking and Insurance clients around the world on business transformation programmes that have realised major improvements in the clients’ net promoter scores, revenue growth and bottom line profitability. He has recently returned to London at the beginning of this year and taken responsibility for the Financial Services Sector for IBM Consulting in EMEA with the remit to grow the business double digit and gain market share. Immediately prior to this, he led IBM’s world- wide banking business. This is by far IBM’s largest sector by revenue and profits. Likhit’s mission is to grow the industry on a consistent, sustainable and profitable basis by making IBM the partner of choice for Digital Re-invention.

Likhit’s roles have included developing and executing IBM’s strategy, including the enhancement of external eminence, selection and development of IBM’s client portfolio in the sector and the deployment of industry specific solutions. Nurturing, managing and developing industry talent and expertise which underpins IBM’s strategic differentiation has also been a key part of his responsibilities. Likhit is a member of IBM’s Management Board for the Industry and is also a founder member of the Industry Academy – a community of the foremost industry experts in IBM.

Before joining IBM, Likhit was a partner at PwC and led their Strategic Consulting Practice in the UK. During this time, he led major programmes focused on improving shareholder value for organisations like Allianz in the Finance Sector and also at Novo Nordisk, Astra Zeneca, Roche, South African Breweries and Sony in other industries. This work was focused on identifying the most sensitive drivers of the company’s intrinsic value and devising initiatives to transform business performance under-pinning these drivers. At IBM, Likhit extended this approach to devise and execute several successful engagements that had creative commercial constructs where IBM put “skin in the game” by linking a major proportion of its fees to improvements in specific enterprise wide key performance indicators that were fundamental to the value of the client. Before this, Likhit led the M&A advisory business for PwC in the UK. He was a member of the European Management Board and advised on several divestments and leveraged buy-outs. During this time PwC was consistently ranked first in the league table for private company M&A advisory work.

Likhit is a member of the Institute of Chartered Accountants in England and Wales and has a Honours degree in Economics and Business Finance from the University of Manchester.

Professor Pinar Ozcan

Managing Partner, EMEA Financial Services, IBM Consulting

Pinar Ozcan is Professor of Entrepreneurship and Innovation. She is also the academic director of the Oxford Entrepreneurship Centre and the Oxford Future of Finance and Technology (Fintech) Initiative. She serves in advisory roles working with regulatory authorities such as the UK's Competition and Markets Authority and the Financial Conduct Authority, the European Commission, and the (Organisation for Economic Co-operation and Development) OECD on these topics.

Pinar completed her PhD at the Stanford Technology Ventures Program (STVP) at the Stanford University Management Science and Engineering Department, and also holds a Master of Science and dual Bachelor’s degrees from Stanford. At Stanford, Pinar directed the AEA Stanford Executive Institute, a summer executive program for the high-tech industry for three consecutive years. She also organised the Stanford Entrepreneurship Thought Leaders Seminars, and helped create the Stanford Entrepreneurship Corner for entrepreneurship educators worldwide.

Since completing her PhD, Pinar has received the Excellence in Research Award at IESE, the EFMD Best Teaching Case Award, the IDEA Entrepreneurship Thought Leader Award, and Best Paper Nominations and Awards at Academy of Management Journal and Strategic Management Society. Pinar is also the 2015 recipient of the British Academy Newton Grant for the study of open innovation, the 2016 SWIFT award for the study of the UK Banking industry’s transition into open application programming interfaces (API’s), and the 2016 Best Conference Paper Award at Strategic Management Society.

In 2017, Pinar had the honour to be selected to the Top 40 Business School Professors under 40 by Poets and Quants. In 2018, Pinar received the Strategic Management Society Research in Organisations Award for her work on the disruption in the banking sector in partnership with Swift Institute. She was recently selected to the global Thinkers 50 list for emerging thinkers with the potential to make lasting contributions to management theory and practice. In 2019, she was chosen as a British Academy Mid-Career Fellow for her work on the disruption of banking in Europe and the UK. Finally, in 2021, Pinar was chosen to the Global Women in Fintech Powerlist by Innovate Finance.

Pinar is a founding partner of Blanchard International Turkey. Her work experience also includes management consulting at Siemens Corporation in Munich, Germany, and strategy consulting with technology ventures and venture capital firms in the Silicon Valley.

Dr Nicola Ranger

Group Leader and Director, Resilient Planet Finance Lab, Environmental Change Institute, University of Oxford; Senior Research Fellow, Institute for New Economic Thinking, Oxford Martin School

Dr Nicola Ranger leads activities on nature and adaptation finance, including as Director of the Resilient Planet Finance Lab, Executive Director of the Oxford Martin Programme on Systemic Resilience, co-Director of the UKRI Integrating Finance and Biodiversity Programme and a Senior Research Fellow at the Institute for New Economic Thinking of the Oxford Martin School.

Nicola brings 20 years' experience across government, IFIs, private sector and academia and holds multiple advisory roles, including for the FCDO and the World Bank. She works with governments, Central Banks, regulators, financial institutions and international organisations to provide analytics and evidence to inform finance, investment and public policy at all scales. Her research covers climate, nature, resilience, food, water and the SDGs with a strong finance, macro and public policy lens. She works predominantly in UK/Europe and emerging and developing economies. Her research addresses the measurement, valuing and integration of resilience, nature and sustainability within decision making, with a focus on finance and policy, and how to mobilise investment for sustainable, resilient and inclusive growth. Her interdisciplinary research brings a strong quantitative risk analytics, economics and decision science lens on issues such as assessing systemic risks, measuring the impact of investments, mobilising finance for sustainability, green fiscal policy, sustainable finance, financial regulation and supervision, the role international financial institutions and designing global crisis risk financing mechanisms.

Nicola also holds several leadership and advisory roles beyond Oxford, including: as a Senior Advisor for the Foreign, Commonwealth and Development Office (Deputy Director, Secondment) on Sustainable Finance and Resilience; co-Chair of the Resilient Planet Data Hub with the High Level Climate Change Champions, the UN and the Insurance Development Forum; a member of the TRASE Advisory Group; a member of the European Commission High Level Expert Group on Sustainable Finance in Low and Middle Income Economies; an Academic Visitor at the Bank of England; a member of the UK Green Taxonomy Advisory Group; an expert member of the UK Climate Financial Risk Forum working groups on Adaptation and Scenarios; a member of the Financial Systems Thinking Innovation Centre of the Institute and Faculty of Actuaries; and a former Senior Advisor to the World Bank. Nicola holds a Senior Visiting Research Fellowship at the Grantham Research Institute of the London School of Economics and Political Science and Cetex.

Monday, 9 September 2024

Programme at a glance

Key Session : Big Picture Thinking

Programme Launch and Introduction

Geopolitics: Finding Patterns in Chaos

Lunch

The Great Crashes: Preparing for the Next Crises

Responsible Leadership and Corporate Purpose

Evening Break

Welcome Dinner

Oxford College

Programme OUTLINE

Big Picture Thinking

This day aims to equip participants with a ‘big picture’ perspective on the global risk landscape, curtailing geopolitics and financial crashes. The focus would be on aligning finance with the complexities of global events, whilst providing participants with the confidence and ideas to embrace innovative solutions.

Tuesday, 10 September 2024

Programme at a glance

Key Session : Nature-Related Risks and Opportunities

Banking in an Era of Global Environmental Change: the Implications of Nature and Physical Climate Change for the Banking Sector

Finding Opportunities in Adversity – Exploring Alternative Revenue Streams as Part of a Nature-Positive Transition

Lunch

Risk Management: Implications of Biodiversity Loss for Banks and Financial Institutions

Financing Biodiversity: Risk, Rewards and Emerging Trends

Evening Break

Free Time

Programme OUTLINE

Nature-Related Risks and Opportunities

This day aims to equip participants with a comprehensive understanding of nature-related risks and opportunities, and the implications of these for banking professionals. The day will also explore opportunities for new financial products and markets emerging in the nature space, and the interlinkages with climate change and wider global trends.

Wednesday, 11 September 2024

Programme at a glance

Key Session : Quantifying Risk

Risk Management Culture

Risk Measurement

Lunch

UK Finance Leaders Panel

Guided Tour of Oxford and Punting

Evening Break

Free Time

Programme OUTLINE

Quantifying Risk

This day will focus on how leaders can measure and manage risk most effectively within their sphere of influence. The day will also include a panel discussion with expert practitioners from across the UK’S financial system, and we will invite their reflections on the global shifts and risks for the finance sector.

Thursday, 12 September 2024

Programme at a glance

Key Session : Opportunities and Risks of FinTech, Blockchain, AI and Crypto

Tech Disruption in Banking: Overview of AI and Blockchain Driven Disruption

Blockchain, Cryptocurrencies and the Future of Money

Lunch

AI in Finance: Applications Inside and Outside Banks

Risks in Cyber Security in the Age of AI

Evening Break

Celebration Dinner

Cherwell Boathouse

Programme OUTLINE

Opportunities and Risks of FinTech, Blockchain, AI and Crypto

This day will examine the significant disruption that innovative, new and maturing technologies are creating within the banking sector, and specifically how the future of finance will be shaped by AI, crypto and blockchain. We will consider the risks and opportunities that these technologies present and explore some of the crucial decisions banking professionals will need to make in this context, as well as how technology may influence policy, regulation, consumers and markets moving forwards.

Friday, 13 September 2024

Programme at a glance

Key Session : Future Skills in Banking and the Institutional Risks of Not Changing with the Times

Preparing the Bank for a Future of Data Driven Competition

Translating the Future into Skills: Creating the Workforce of Tomorrow

Lunch

Programme Synthesis

Certificate Ceremony

Evening Break

Free Time

Programme OUTLINE

Future Skills in Banking and the Institutional Risks of Not Changing with the Times

This day will consider the need to upskill, reskill and redeploy professionals within the banking sector, and discuss what the future of work will look like for its professionals, as well as the institutional risks for those organisations that fail to evolve.